15
SIDE BURNER CAPS AND GRATE
Cleaning Method:
Clean with a brass bristle brush. ■
Wash grate using mild detergent, warm water and degreaser. ■
Rinse with clean water and dry with soft, lint-free cloth. ■
Stainless steel cleaner. ■
BURNERS
Cleaning Method:
Clean the exterior of the burner with a wire brush. ■
Clear any clogged burner ports with a straightened paper clip. ■
Do not use a toothpick as it may break off and clog the port.
Check and clean burner/venturi tubes ■ .
DRIP PAN
IMPORTANT: The drip pan should be removed only when grill is
completely cool.
The drip pan collects grease that runs out through the grill. Clean
often to avoid grease buildup.
Cleaning Method:
Remove drip pan. Wipe excess grease with paper towels. ■
Clean with mild detergent and warm water. Rinse and dry ■
thoroughly.
KNOBS AND FLANGE AREA AROUND KNOBS
IMPORTANT: To avoid damage to the knobs and ange area, do
not use steel wool, abrasive cleaners, or oven cleaner.
To avoid damage, do not soak knobs.
Cleaning Method:
Mild detergent, a soft cloth and warm water. ■
Rinse and dry. ■
CONTROL PANEL GRAPHICS
IMPORTANT: To avoid damage to the control panel graphics, do
not use steel wool, abrasive cleaners or oven cleaner.
To avoid damage, do not spray cleaner directly onto panel.
Cleaning Method:
Clean around the burner labels gently; scrubbing may ■
remove printing.
Clean with mild detergent, soft cloth and warm water. ■
Rinse and dry. ■
TROUBLESHOOTING
Grill will not light
■ Is the 20 lb LP gas fuel tank valve turned off?
Turn the 20 lb LP gas fuel tank on.
Is the grill properly connected to the gas supply? ■
Contact a trained repair specialist or see Installation
Instructions.
Is there gas in the 20 lb LP gas fuel tank? ■
Check the gas level.
Is the igniter working? ■
Check that the igniter battery is properly installed or check to
see if the battery needs to be replaced. See the “replacing the
Igniter Battery” section.
Check for loose wire connections to the igniter or electrodes.
Check to see if debris is blocking the electrodes.
Flame is low or erratic
■ Is the gas supply fully turned on?
Check that the 20 lb LP gas fuel tank valve is fully open..
Is the gas supply in the 20 lb LP fuel gas tank low? ■
Check the gas level.
Does only one burner appear low? ■
Check and clean the burner ports if clogged or dirty. See
“General Cleaning” section.
Is the burner ame mostly yellow or orange?? ■
Grill may be in an area that is too windy. Check the burner air
inlets for obstructions.
ASSISTANCE
Before calling for assistance, please check “Troubleshooting”
section above. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts:
If you have questions or need replacement parts, contact
Customer Service Hotline at 1-800-229-5647 or visit
www.sureheat.com.
Sure Heat Manufacturing
1861 West Oak Parkway
Marietta, GA 30062
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