Amana STANDARD CLEANING GAS RANGE Use and Care Guide download pdf (Page 13)

Oven burner flames are uneven, yellow and/or noisy

■ Is propane gas being used?

The range may have been converted improperly. Contact a

trained repair specialist.

■ Is the air/gas mixture correct?

Contact a designated service technician to check the air/gas

mixture or see the Installation Instructions.

Cooktop cooking results not what expected

■ Is the proper cookware being used?

See “Cookware” section.

■ Is the control knob set to the proper heat level?

See “Cooktop/Oven Temperature Controls” section.

Baking results not what expected

■ Was the oven preheated?

Wait for oven to preheat before placing food in oven.

■ Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■ Is there proper air circulation around bakeware?

See “Positioning Racks and Bakeware” section.

■ Is the batter evenly distributed in the pan?

Check that batter is level in the pan.

■ Is the range level?

Level the range. See the Installation Instructions.

■ Are baked items too brown on the bottom?

Decrease oven temperature 10°F to 30°F (5°C to 15°C).

■ Are crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or

reduce baking temperature.

Slow baking or roasting

■ Was the oven preheated?

Wait for oven to preheat before placing food in oven.

■ Is there proper air circulation around bakeware?

See “Positioning Racks and Bakeware” section.

■ Is the proper length of time being used?

Increase baking or roasting time.

■ Is the proper temperature set?

Increase temperature 25°F (15°C).

■ Has the oven door been opened while cooking?

Peeking into the oven while cooking releases oven heat and

can result in longer cooking times.

Broiler burner fails to light

■ Is the ignition system broken?

Contact a designated service technician to replace it.

■ Has a household fuse blown, or has a circuit breaker

tripped?

Replace the fuse or reset the circuit breaker. If the problem

continues, call an electrician.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you

use only factory-authorized

replacement parts. These

replacement parts will fit right and work right because they are

made with the same precision used to build every new appliance.

To locate factory-authorized replacement parts in your area, call

our Customer eXperience Center or your nearest designated

service center.

In the U.S.A.

Call the Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors, and

service companies. Our service technicians are trained to

fulfill the product warranty and provide after-warranty service,

anywhere in the United States.

To locate the authorized service company in your area, you

can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write with any questions

or concerns at:

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

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Amana STANDARD CLEANING GAS RANGE Use and Care Guide Page 13

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